TERMS AND CONDITIONS

Terms and Conditions

Effective Date: August 12, 2024

Welcome to Royal Arts Palace! These Terms and Conditions govern your use of our website, www.royalartspalace.com, and your purchase of products from us. By using our site and making a purchase, you agree to the following terms:

1. Website Use

  • Eligibility: You must be at least 18 years old to use our website or make a purchase.

  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

2. Product Information

  • Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any inaccuracies and to update product information as necessary.

3. Orders and Payment

  • Order Acceptance: All orders are subject to availability and our acceptance. We reserve the right to cancel or refuse any order at our discretion.

  • Payment Methods: We accept various payment methods, and all transactions are processed securely. We do not store payment details.

4. Shipping and Delivery

  • Shipping Policy: Shipping methods, costs, and delivery times are detailed in our Shipping and Delivery Policy. Please review this policy before making a purchase.

  • Video Requirement: To help resolve any issues with your order, you are required to record a video at the time of delivery, showing the unboxing and condition of the product.

5. Returns and Refunds

  • Return Policy: Our returns and refund policy is outlined in our Returns Policy. Please review this policy before initiating a return.

  • Exchange Policy: We currently do not offer direct exchanges. To receive a different item, return the original item and place a new order.

6. Intellectual Property

  • Ownership: All content on our site, including text, images, and logos, is owned by Royal Arts Palace and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

  • Disclaimer: Products and services are provided “as is” without warranties. We are not liable for any damages arising from the use of our site or products, including but not limited to indirect, incidental, or consequential damages.

8. Governing Law

  • Jurisdiction: These terms are governed by the laws of India. Any disputes arising from these terms or your use of our site will be resolved in the courts of Rajasthan.

9. Changes to Terms

  • Policy Updates: We may update these Terms and Conditions periodically. Changes will be posted on our website with a new effective date. Your continued use of the site after any changes signifies your acceptance of the revised terms.

10. Contact Us

For any questions or to handle orders, cancellations, returns, or other requests, you can contact us via:

Royal Arts Palace

Website: www.royalartspalace.com

Email: contact@royalartspalace.com

Phone/Whatsapp: 8005504986

Address: 2042, GHEE WALON KA RASTA, JOHARI BAZAR, JAIPUR

You can use WhatsApp for all communications related to orders, cancellations, returns, and general inquiries, just as you would via email.

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